NBN Website

Driving the overall user experience and the look and feel of the nbn website. A key objective of this project was to design user journeys that are goal-oriented following accessibility best practices.

NBN_website.jpg
We started with "what is"
We started with "what is"

A workshop with the main stakeholders to get insights of what is now nbn and what need to be improved. How to mitigate main pain point of a registration to notification

After many wire frames and design
After many wire frames and design

We created a final wall, mapping the journey step by step and validating the assumptions

user_flow.jpg
example_user_journey.jpg
example_wireframe.jpg

Alessandro is a design and product leader
who uses behavioural science
and business knowledge
to shape and deliver innovative solutions.